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5/11/2016 (Permalink)

IICRC CERTIFIED

St. Charles Home Care: What it Means to be IICRC Certified and Why is Matters

IICRC stands for Institute of Inspection, Cleaning, and Restoration Certification. The IICRC is a non-profit organization that has set rigorous standards for home and commercial inspection, cleaning, and restoration industries and they work in partnership with trades both in the US and around the world. A business that is IICRC certified understands that customer service, integrity, and continued education are an essential part of the home cleanup and restoration process.

Read on to learn more about IICRC certification standards and how SERVPRO of St. Charles uses it to serve you better.

Integrity
IICRC requires a business to present all information honestly and accurately. We also maintain liability insurance that protects both you and our team in case there is an accident. In the unlikely event you have a complaint, SERVPRO of St. Charles has a written complaint policy to ensure that disputes are resolved fairly. IICRC certification also means that any technicians at work restoring your home after water, fire, or smoke damage, has gone through extensive training and has passed all tests. Read more about the training and continued education below.

Continued Education
Initial training and certification are comprehensive, and our team at Batavia SERVPRO have successfully completed:
• Applied Microbial Remediation Technician
• Applied Structural Drying Technician
• Carpet Cleaning Technician
• Fire and Smoke Restoration Technician
• Odor Control Technician
• Upholstery and Fabric Cleaning Technician
• Water Damage Restoration Technician

IICRC requires business with this trusted certification to have their technicians continue their education. This ensures that they are up-to-date with the best cleaning and restoration methods including fire and water damage, and mold removal. Batavia SERVPRO exceeds this standard by offering additional SERVPRO franchise training as well as continued education opportunities from insurance adjusters and real estate professionals.

When you choose a home and commercial restoration business that is IICRC certified, you know that you are selecting a business that you can trust to do their best. Certification from the IICRC is a rigorous process, one that not all restoration companies are willing to do, but SERVPRO of St. Charles aims to be not only the best in home restoration but also the most trusted.