If you have a fire or water emergency, please call us now at (630) 377-7062

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Fire & Water - Cleanup & Restoration

Fire Damage Clean up

This basement suffered from a small fire. Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The team at SERVPRO responded immediately to access the fire damage. The initial steps listed below help us determine the scope of work for cleaning your home.

Step 1: Emergency Contact with a Restoration Company

The restoration process begins when you call your local SERVPRO in St. Charles, which is open 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch with the right equipment.